![What??! IKEA's AI is Taking Over Human Customer Service? | by Kathy Xue | Marketing in the Age of Digital | Medium What??! IKEA's AI is Taking Over Human Customer Service? | by Kathy Xue | Marketing in the Age of Digital | Medium](https://miro.medium.com/max/1400/1*U-EvuPTjhgJxpo5m2dPyTg.png)
What??! IKEA's AI is Taking Over Human Customer Service? | by Kathy Xue | Marketing in the Age of Digital | Medium
![Not sure if this applies to every country, but I find it funny that every IKEA instruction book tell you to phone them for help if you're unsure. Yet where I live Not sure if this applies to every country, but I find it funny that every IKEA instruction book tell you to phone them for help if you're unsure. Yet where I live](https://external-preview.redd.it/mOCgN4px7z73eZHe-HfUgxV6WMUVFaUeJWHHMZTyHu0.jpg?width=640&crop=smart&auto=webp&s=164d28b366f9a12345944669e9dd7983d77c1ca4)
Not sure if this applies to every country, but I find it funny that every IKEA instruction book tell you to phone them for help if you're unsure. Yet where I live
Special Report: Take a tour inside a suburban Chicago IKEA to see what you can expect soon in Oak Creek
![IKEA Recalls KULLEN 3-Drawer Chests Due to Tip-Over and Entrapment Hazards; Consumers Urged to Anchor Chests or Return for Refund | CPSC.gov IKEA Recalls KULLEN 3-Drawer Chests Due to Tip-Over and Entrapment Hazards; Consumers Urged to Anchor Chests or Return for Refund | CPSC.gov](https://cpsc-d8-media-prod.s3.amazonaws.com/s3fs-public/styles/recall_product/public/Screen%20Shot%202020-03-03%20at%202.59.43%20PM.png?VersionId=SZykuO7a.NXfBAotLkcKQPgMx8thjPdc&itok=LUSCKWHq)