![A Customer Discovered Their $350 Lego Set Was Missing Pieces. The Company's Response Was Brilliant | Inc.com A Customer Discovered Their $350 Lego Set Was Missing Pieces. The Company's Response Was Brilliant | Inc.com](https://img-cdn.inc.com/image/upload/w_1024,h_576,c_fill/images/panoramic/getty_927952104_20001335200092801_wm426o.jpg)
A Customer Discovered Their $350 Lego Set Was Missing Pieces. The Company's Response Was Brilliant | Inc.com
Could someone order Lego replacement (not free actually pay) parts via replacement bricks, then pay for them and use them on their own sets, models, MOCs, cities, and their own creations? -
![I've had the very rare missing piece before, but have never received a piece that (according to the parts list) isn't even in the set! Bag 2 in the new Space Shuttle I've had the very rare missing piece before, but have never received a piece that (according to the parts list) isn't even in the set! Bag 2 in the new Space Shuttle](https://preview.redd.it/g8796bhqssr61.jpg?auto=webp&s=7c47799c2ffe17707fcb47de2b151f7a9af18dff)